FAQs
Welcome to the Coasty Bamboo Clothing FAQ page! We're delighted to answer your questions about our sustainable and comfortable bamboo clothing products for newborns through adults. If you need more information, feel free to reach out to our helpful customer support team at hello@coasty.net.
What is Coasty Bamboo Clothing?
Coasty Bamboo Clothing is a brand dedicated to crafting eco-friendly and luxurious clothing made from bamboo fibers. We offer a wide range of sizes, from newborns to adults, ensuring comfort and style for the entire family.
What sets Coasty apart from other bamboo clothing companies?
At Coasty, we prioritize our customers' satisfaction. Our dedicated customer support team is always ready to assist you with any inquiries, orders, or concerns, ensuring a seamless and enjoyable shopping experience.
We take pride in delivering the highest quality bamboo clothing to our customers. Our products undergo rigorous quality checks to ensure they meet our standards of comfort, durability, and sustainability.
Coasty collaborates with talented artists across North America to create unique and exclusive prints that you won't find anywhere else. These prints add a touch of artistry and individuality to our clothing, making each piece truly special.
Coasty is more than just a clothing brand; it's a community created by moms for moms. As a company owned by moms based in the USA, we understand the needs of families and strive to provide clothing that combines comfort, style, and practicality.
Why Bamboo?
Bamboo fabric is incredibly soft, breathable, and hypoallergenic, making it ideal for sensitive skin. It's also a sustainable choice as bamboo grows rapidly, requires minimal water and pesticides, and has a low environmental impact.
What sizes do you offer?
We currently offer newborn through size 5, as well as women’s. We are constantly adding sizes and prints and will be offering more sizes in the future. Our goal is to provide comfortable and sustainable clothing options for every member of your family.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and in their original condition. Please review our "Return Policy" section for complete details.
Can I exchange an item?
Yes, we offer exchanges for size-related issues. Contact our customer support team, and we'll guide you through the exchange process.
How do I care for my bamboo clothing?
To prolong the life of your bamboo clothing, machine wash inside out on a gentle cycle with cold water and mild detergent. Avoid using bleach or fabric softeners. Tumble dry on low or lay flat to air dry.
Does bamboo clothing shrink?
Our bamboo fabric has minimal shrinkage when compared to other natural fibers and is prewashed. Following our care instructions should help maintain the original size and shape of your clothing.
Are bamboo clothes suitable for all seasons?
Yes, bamboo fabric's natural breathability makes it suitable for all seasons. It keeps you cool in summer and warm in winter, providing year-round comfort.
We hope these FAQs have provided the information you need. For any further inquiries or assistance, please don't hesitate to contact our friendly customer support team. Thank you for choosing Coasty Bamboo Clothing to enhance your family's wardrobe sustainably!